Who says I’m addicted?
I love BlackBerry. I love the functionality and the convenience. I’m actually on my 5th BlackBerry now. Gotta keep up with the latest. It is definitely a must have for me in my line of business.
Lately, my fiance has been trying to gradually wean me off the device. He says that he [...]

It’s a fact that small business owners, whether they work from home or not, tend to lack the time needed to accomplish all their daily tasks and grow their business. Many professionals, no matter their field of business, tend to believe that obtaining support that is affordable is almost impossible. The truth in fact is [...]

Christmas is fast approaching and you’re probably wondering how you are going to manage shopping for the kids and family, make time to find that perfect tree, wrapping up those last minute projects for the boss and just ensuring, ordering supplies and paying bills on time so that you can start the new year fresh and with your [...]

Sure, the customer is king but let’s face it, some of them are just irrational, difficult and downright horrible. Fortunately, they don’t make up the majority. So, what do you do when you’re faced with the client from Hades that you’d rather throttle than serve? Put the following steps into practice, of course.
1. Don’t take [...]

A Virtual Assistant (or VA) is an independent contractor specializing in the provision of administrative and business support and solution services. Virtual Assistants support their clients in a continuous, collaborative and professional relationship. They work from remote locations, utilizing current technology such as email, online communication, telephone and fax, emerging technology in the field of [...]

These days, with the economy being unstable and all the uncertainties faced by businesses small and large, it pays to focus on client retention.
One of the best ways to keep clients is to show them your appreciation. Clients like to feel appreciated, so it’s important to take advantage of every opportunity you get to show [...]

This post is not fresh. In fact, I took it from my personal blog but did not see the harm in sharing it here. Please notes that these 5 tips are written from a customer service standpoint.
To stand out to your clients and leave your competitors in the dust, it pays to be seen [...]

I didn’t realize how hot of a topic this was to me. Within the last 2 months I did a blog post and article on this and it was not until I went to my personal blog this weekend I noticed that I’d blogged about this in January of this year and even submitted the an ezine! [...]

Roy Primm has written tons of great articles on a wide range of topics. I encourage you to read the article below on working hard at working smart. You may just find it useful.
Keys To Success … Work Hard At Working Smart
Getting more done with less is an art,
It’s a quality requiring much heart,
But [...]

Let’s be honest: keeping up with the different social networking tools out there is a work in itself and enough to give one a headache. Read this interesting article below by Lisa Almeida as she gives pointers on which ones to use and how to use them with some measure of success…
Twitter and Facebook and [...]