Archive for September, 2008

9 signs that it is time to fire a client

As Virtual Assistants or any professional for that matter, at some point in time you are likely to experience the need to end ties with a client.  This can occur for a myriad of reasons. When it gets to this point, the client does not seem to be worth the time, energy, money or trouble anymore.
Letting a client [...]

Never a dull moment!

It is amazing the things that can happen in one’s business in the space of one week. I’ve been missing in action here and elsewhere, but hey, I have to say that the last week was truly eventful! The renewed interest in Ciboney Virtual Solutions over the past week can be considered encouraging. All I [...]

The recovering workaholic.

When I first started my VA practice I was what you could call a consummate workaholic.
Back then, I would work a minimum of 14 hours a day and when I was not working, I’d be thinking of work. My Blackberry became my best friend. It helped me feel close to work if I ever [...]

Tips for professional telephone ettiquete.

People seem to be losing their professional touch where telephone etiquette is concerned. Here are a few tips that will make your caller feel like they rang a Fortune 500 company.
1-Smile.  Callers like to hear a friendly, happy voice at the other end of the line. Even if you’re having a bad day, it helps [...]

Support group for women.

Recently I started support group for women. Initially, the aim was to support emotionally abused and impoverished women within a particular community but the reach has since grown from there. It has been quite an experience being involved in a group of this nature but I get a great deal of pleasure in making a difference in [...]

A few things I love about being a Virtual Assistant

Being a Virtual Assistant is great! Apart from being a teacher, it’s the best thing I’ve done. I love being a Virtual Assistant because………..
1-I get to live my dream. So many people dream about being their own boss. Fortunately, I get to live that dream. I get up every day knowing that I’m doing this for [...]

Business pet peeves

I’ve been meaning to post this for a while but after an incident today I decided I’d get to posting right away. Please don’t throw rocks at me or blacklist me but this is my blog and I can muse here without censorship. As such, I present to you, tongue in cheek, 8 things professional people [...]

8 time management tips

8 time management tips.
As someone who wears many hats, it is important that I manage my time effectively. Failure to do so can throw all my plans off schedule and make things messy for me. I’ve found that applying the following tips have assisted me in having a productive day. Check them out; I know [...]

We design too!

Sometimes I like to remind my clients of all the services I can offer them. Whilst there are some services I enjoy providing more than others, recently, we did a package design for Nutcore, a local importer and distributor of exotic nuts and candy. I thoroughly enjoyed this project. I got to opportunity to get my [...]

Communication matters

For people who work virtually, nothing gives off a poor impression as much as an unanswered or late reply to an email or voice message. I really believe that people working virtually need to monitor to their email and voicemail during the day. To a client or an associate, it looks very rude and unprofessional to have [...]

Enter your email address:

  • Recent Comments

    • Beverley: I agree in an real office people expect a prompt reply or at...
    • Beverley: You've made some really good points. I sense it coming from...
    • Maria S.: I couldn't agree more. Earlier this year, I dealt with a...